Supernova Casino Review
The website has had a late launch, given the fact that in 2016, there were already competitors in the market, which had an advance of more than 10 years in the gambling domain. Supernova casinos had to step it up in order to balance that inequality. This could only mean good news for gamblers, as they’re bound to increase the quality of the offered services.
For starters, the casino has an interesting market that it turned to, being one of the few gambling websites which allow players from the North American continent. US players are allowed to place their wagers at this online casino American Express, the operator taking advantage of the grey area that some of the states have when it comes to betting regulations. Also, Supernova seems to be created with Canadian gamblers in mind, seeing how the only two languages available on this site are English and French.
Besides the rather unexplored markets that the casino addresses, it’s hard to gain a competitive advantage in the gambling industry. There are few fields where innovative features can be developed, but a successful business is one that offers consistency in the quality of offered services and dependable products. Especially in the wagering domain, where trust is probably the most important factor that customers take into account.
Following that train of thought, Supernova Canada has an interesting game selection, solid security measures in place, safe payment methods and an appetite for more modern traits, such as mobile gambling. All of these are detailed in the following sections of our review.
Supernova Casino Bonuses
If we’re talking about a section where all online casinos’ users are sure to get into sooner or later, then this has to be the promotions chapter. Supernova greets its customers with a wide range of offers, going from the sign up bonuses, to loyalty promotions and a VIP program.
The welcome bonus casino is making clients choose between two alternatives, depending on the type of games that suit them best. Supernova slots are in the center of importance for both options, as any online casino that accept MasterCard clearly favors this sort of gambling game, over others. Thus, the standard approach of new customers by Supernova casino’s operator is to hand out a 100% matching amount for that originally deposited by the user, in the first two deposits, worth up to an accumulated value of $500. This bonus also has a minimum value of $25 and a wagering requirement of 40 times the deposit and the amount. Another peculiarity is that the additional amount doesn’t stick around in the user’s account. After the play through necessary has been completed, the amount disappears and only the afferent winnings remain. This bonus can be played at slots, keno, bingo and scratch cards.
The second alternative presents the opportunity to play slots exclusively, with no other games being accepted. This bonus has higher values, matching 150% of the initial deposit, although no more than $750. The wagering requirements are the same, along with the minimum amount of $25.
In addition to these, a monthly matching bonus is available for loyal players willing to reload their deposits, with the percentage received as a bonus, increasing in direct correspondence with the amounts reloaded. Also, as a modality to repay loyal customers, the VIP process set in place works as a multi-tiered system, access to another level being permitted by accumulating comp points. Several personalized bonuses, additional benefits, and other prizes being available for each stage.
Supernova Casino Payment Methods
The section for banking methods might not be the fastest in the industry, but it holds out several options, most of which are based on ensuring secure conditions of transacting real money, rather than going for the bombastic, but untested by time, modern alternatives.
Depositing money can be accomplished by using the classic modalities of bank wire, credit cards branded MasterCard and Visa. Out of the increasing number of options of e-wallets, they went with famous companies Neteller and Skrill. Also, an option that can only be used for depositing money is the prepaid card issued by Paysafecard.
Excepting the last option of prepaid cards, which only have the functionality of depositing money, all other alternatives are used for withdrawing, as well. One of the downsides of Supernova online casino cones when talking about the withdrawal period. Besides the e-wallets, all other withdrawals can take up to a week to complete, due to their nature and the involvement of banks, which leads to stricter security verification. This in itself is not a bad thing, although it might become unpleasant to wait so long for the won amounts. Another limitation comes in the shape of a maximum amount to be withdrawn, of $2000 per week.
Supernova Casino Games
Given the particularities of the market that Supernova casino online wanted to target, namely the USA and Canada market, they had to choose some software providers who didn’t impose their restrictions on these markets.
The ideal options have proven to be Rival Gaming and BetSoft. Besides offering the liberty to give access to gamblers from US and Canadian markets, they are also renowned casino game providers and developers, being linked to a couple of innovative ideas in the industry. For instance, the i-slots that Rival Gaming is fairly known for. These are games that have a standard approach for the better part of their gameplay but break the routine with in-game storytelling features.
Not many surprises appear in the table games department, the most noticeable being the blackjack game, which allows playing more than one hand at a time. Besides this, there are several other options, such as: baccarat, craps, roulette, pai gow poker and so on. The gaming selection includes 7 video poker terminals and a wide number of specialty games as scratch cards, keno and bingo. They’ve also come up with a version of Sudoku for gambling.
Supernova Live Casino
As it would be impossible to have a perfect offer, Supernova has this major notable deficiency of lacking any kind of option for live streaming casino games. Even though they are fully aware of the attraction that the live dealers games have on players, unfortunately, their software providers of choice do not have this option among their services. After balancing the pros and cons, the Supernova casino operator decided that it’s more important to go with the contracted suppliers of betting games, instead of opting for another one which would have live table games in its portfolio.
Supernova Casino Mobile
Supernova mobile casino embraced the trending approach of wagering on casino games by using mobile devices but didn’t get to develop an app just yet. This operator’s opinion is that if convenience is the decisive factor in choosing to play on smartphones or tablets, then downloading an app from the virtual store, even if free of charge, is less convenient than being able to instant play using the same devices.
Thus, a mobile-friendly version of the Supernova casino is available by simply accessing any of the existing browsers and entering the site’s address. Most of Rival’s games have been adapted to function without any sort of issues on devices that have Android or iOS as their operating systems.
Supernova Casino Support
Given that issues come up even for the best prepared websites, Supernova ensures a well-prepared staff, ready to be of service, for their support department. Solutions are swiftly found and members of the support team are customer-oriented, regardless if they’re contacted by email, live chat or phone. All of these options are available cost-free and all day long, 24/7.
Supernova Casino Overall
As mentioned earlier, Supernova seems to have been created with Canadian and US players in mind, proof standing the only available languages, English and French, and the software providers chosen, Rival Gaming and Betsoft, being two of the few who are willing to close their eyes to the tangled regulatory situation in these countries and allow their residents to gamble.
Another indisputable pro reason is represented by the bonuses, both the welcoming and the loyalty versions, on top of which we see the mobile version of the casino, which suffers very few changes compared with the desktop alternative. On the downside, we would’ve loved to see a shorter withdrawal period for most banking methods used, as well as some live dealer casino games between the selected titles.
All in all, Supernova seems like a great way to be spending some time and money, entertaining and focused on offering a great overall experience, especially for Canadian and US resident gamblers.
Supernova Casino Info
Online casino name: Supernova Casino
Company: Blue Media
Languages: English, French
Support department: live chat, email, phone number