Captain Cooks Casino Review

User rating:
Verifed by Us
mayson.jpg Reviewed by:
Update: July 9, 2024
Withdrawal Speed
7.3 / 10
Bonuses & Offers
7.6 / 10
Security & Software
8.3 / 10
Games
8.7 / 10
Customer Support
8.2 / 10
Rated by Us:
8
/
10
User rating:
Verifed by Us
Withdrawal Speed
7.3 / 10
Bonuses & Offers
7.6 / 10
Security & Software
8.3 / 10
Games
8.7 / 10
Customer Support
8.2 / 10
Rated by Us:
8
/
10
C$5
Min. Deposit
C$475 + 100 FS
Bonus
550+
Games
RTP 96%
Payout 1-4 days
WIN rate 96%
Banking methods: Show all (+11)
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Pros/Cons
Games/Providers
Bonuses
Reviews 20
Show all reviews (20)
Pros
  • Secure transactions
  • Proven over the years
  • Many payment options
Cons
  • Lack of rewards for regular players
  • No mobile app
  • Slow withdrawal process
Bonus Bonus type Get bonus
Bonus 100 FREE SPINS Bonus type Free Spins Get bonus
Bonus C$475 Bonus type Welcome Bonus Get bonus
Avatar
John
5.0
RatingRatingRatingRatingRating
5 months ago
I must say, their game selection is top-notch! From classic slots to live dealer games, there's something for every type of player.
Pros
Games selection
Avatar
Sarah
5.0
RatingRatingRatingRatingRating
6 months ago
casino provides REALLY user-friendly interface, I appreciate how easy it is to navigate the site
Pros
user-friendly interface
Avatar
David Lee
5.0
RatingRatingRatingRatingRating
7 months ago
One minor drawback I've noticed with Captain Cooks Casino is that the withdrawal process can sometimes take a bit longer than expected. But it's a good casino, can recommend it to my friends.
Avatar
Emily Chen
4.0
RatingRatingRatingRatingRating
7 months ago
Overall, it's been a positive experience, and I look forward to exploring more of what the casino has to offer
Show all reviews (20) Leave Review

I’m Chris Mayson, and as an editor at CasinoOnlineCA, I’ve taken it upon myself to provide a thorough review of Captain Cooks Casino based on my personal experiences. This review aims to give you a clear picture of what it’s like to play here.

🎁 All About Multiple Match Bonus

This Casino Rewards site offers a series of match bonuses as part of its welcome package, but it lacks ongoing rewards for regular players, which is disappointing. Here’s how the bonuses break down:

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1st Deposit

For my first deposit of just $5, I got 100 free spins. These spins were for the Mega Money Wheel game, which is a popular choice at the casino. This was a good deal because it let me try out one of their top games without needing to spend much.

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2nd Deposit

When I made my second deposit, the casino matched the amount I put in 100% up to $100. This meant if I deposited $100, I got an extra $100 to play with. It doubled the money I could use on games, which was helpful.

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3rd Deposit

My third deposit came with a 50% bonus. This time, if I put in $300, I would get an extra $150. This bonus kept me interested and playing longer.

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4th Deposit

The fourth time I added money, there was a 25% bonus up to $125. So, if I decided to deposit $500, I would receive an additional $125.

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5th Deposit

Finally, my fifth deposit also included a 100% match up to $100, similar to the second deposit. This was another chance to double my deposit amount up to $100.


Bonuses only apply to the first few times you add real money to your account. After these, there aren’t many offers or bonuses for regular players who continue to play. This lack of ongoing rewards was a bit disappointing because it feels like the casino doesn’t do much to keep regular players coming back after the initial welcome.

💻 How I Registered

Registering at Captain Cooks Casino was a straightforward process:

🎲 Games I Tried

I explored a variety of games, primarily focusing on slots, progressive jackpots, and table games. While I appreciated the selection, I felt that the game library could benefit from more diverse titles.

🎰 Slots to Spin
I spent a good amount of time on their slots, especially enjoying the 3 and 5 reel varieties. Some of the games I played included “Thunderstruck II” and “Avalon.” Both games are popular among players for their engaging themes and simple gameplay mechanics.
🍒 Thunderstruck II
🍒 Avalon
🍒 Thunderstruck II
This is a 5-reel slot based on Norse mythology. I found it engaging because of its various bonus features that offer multiple ways to win. The graphics are decent, and the theme is well-executed with symbols like Thor and his hammer.
🍒 Avalon
Avalon is another 5-reel slot that takes inspiration from the legend of King Arthur and the knights of the round table. The game includes free spins and a gamble feature where you can try to increase your winnings. It’s a straightforward game without too many complications.

The Most Popular Slots Here: Buckle up and get ready to spin! We’re bringing you 4 of the hottest slot titles that players can’t get enough of.

African Quest Video Slot

I just had a blast playing African Quest! The graphics are stunning, transporting you right onto the African savanna. Spinning the reels felt like going on a real safari, with lions, elephants, and zebras popping up everywhere. It was exciting gameplay with the potential for some big wins!

Mega Moolah Progressive

Mega Moolah Progressive is no joke! This slot is legendary for its life-changing jackpots. The African animal theme is cool, but the real thrill is the chance to snag one of those massive progressive jackpots. It definitely gets your heart racing!

Loaded Video Bonus Slot

Loaded Video Bonus Slot lives up to its name! This game is packed with bonus features that kept things interesting and boosted my winnings throughout the session. It was an action-packed experience with some truly explosive wins. Definitely worth checking out!

Major Millions Progressive

Who doesn’t love a good progressive jackpot slot? Major Millions combines classic fruit symbols with the chance to win a life-altering jackpot. It’s a simple concept but oh-so-thrilling! Spinning the reels felt like testing my golden touch – maybe next time I’ll hit the big one!

💸 Progressive Jackpots
I also tried my luck at some of the progressive jackpot games, aiming for the bigger wins that these types of games offer. One standout title was “Mega Moolah,” known for its enormous jackpots that can reach millions.
💰 Mega Moolah
💰 Mega Moolah
Known for its huge progressive jackpots, Mega Moolah is a safari-themed slot game. While I didn’t win the jackpot, the potential for a big payout made it exciting to play. The game features wilds, scatters, and a bonus wheel.
🃏 Table Games
For a change of pace, I played several table games. Blackjack and roulette were my go-to choices. The blackjack tables provided a standard casino experience with easy-to-understand rules, making it a relaxing way to pass the time.

🀄 Blackjack
🀄 Roulette
🀄 Blackjack
I also tried a few hands of blackjack, which is played against the dealer. The goal is to get as close to 21 as possible without going over. The game at Captain Cooks was easy to follow, with clear graphics and simple controls.
🀄 Roulette
Lastly, I played some rounds of roulette. I stuck to European roulette, which has better odds than American roulette because it has one less zero on the wheel. Placing bets was easy, and watching the wheel spin added a nice level of excitement to the game.

I hoped to see even more variety. The selection is decent, but adding more unique and modern games could enhance the overall gaming experience.

💳 My Impressions of Deposits & Withdrawals

Depositing money was simple and quick. However, withdrawing my winnings, using one of the popular digital wallet, took about 78 hours to reflect in my account, which I found too long. I also collected a list of available payment methods that you can use.

Payment System Min-Max Deposit Deposit Time Min-Max Withdrawal Withdrawal Time
Interac C$5–N/A Instant C$50–10,000 1-3 days
Visa C$5–N/A Instant C$50–10,000 1-4 days
Master Card C$5–N/A Instant C$50–10,000 1-4 days
Revolut C$5–N/A Instant C$50–10,000 1-3 days
Payz C$5–N/A Instant C$50–10,000 1-3 days
Interac eTransfer C$5–N/A Instant C$50–10,000 1-2 days
MuchBetter C$5–N/A Instant C$50–10,000 1-3 days
eCheck C$5–N/A Instant C$50–10,000 1-3 days
Instant Payment C$5–N/A Instant C$50–10,000 1-2 days
InstaDebit C$5–N/A Instant C$50–10,000 1-2 days
PaySafeCard C$5–N/A Instant C$50–10,000 1-3 days
Flexepin C$5–N/A Instant C$50–10,000 1-3 days
Neosurf C$5–N/A Instant C$50–10,000 1-3 days

While preparing this article, I had the opportunity to speak with a professional gambler who shared some valuable insights on managing bank accounts and handling deposits while playing at top rated online casinos in Canada.

☝ Professional Gambler’s Tip
“Effective bankroll management is crucial. Set and stick to deposit limits, and use a dedicated account to monitor spending and protect day-to-day finances.”

📱 Can I Play on Mobile?

I tested Captain Cooks Casino on my mobile device and found that while there’s no dedicated app, you can still access and play games via a mobile browser. The lack of a dedicated app means the mobile experience isn’t as smooth as it could be, especially compared to playing on a desktop. However, the site is functional on smartphones and tablets, allowing you to use your account and access games on the go. Although it works for mobile gaming, a better-optimized site or a dedicated app would significantly enhance the experience.

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Welcome Bonus
Claim up to C$475

📞 Customer Support & Care

I reached out to the customer support team to test their responsiveness and quality of service. Initially, the live chat feature seemed promising as it’s available 24/7. However, I quickly realized it relies heavily on automated responses from a bot for common queries. When I had a more specific question, I was redirected to a new window and informed that I would need to wait about 44 minutes for a personal manager. This was quite disappointing as it didn’t meet the immediate support standards I expected. They also offer support via email at [email protected] and have an FAQ section available.

Customer Support Options Details
Channels Live Chat, Email and Phone
Available Hours 24/7
Phone Number +1-866-312-7466
Mail [email protected]

🔒 Trust, Security & Fairness

Captain Cooks Casino uses SSL encryption to protect player data. The casino is licensed by Kahnawake and the UKGC, ensuring compliance with strict regulatory standards.

Category Details
Company Fresh Horizons Limited
Address Palm Grove House P.O. Box 438 Road Town
Registration Number 3408-4903-7974-5681
Regulation/License Kahnawake, United Kingdom Gambling Commission (UKGC)

➕ What I Liked the Most

  • ✅ Generous initial bonuses
  • ✅ A wide range of games
  • ✅ Effective customer support

➖ What Could be Improved

  • ❌ Lack of rewards for regular players
  • ❌ No mobile app
  • ❌ Slow withdrawal process

🚀 My Thoughts on Captain Cooks Casino

Overall, my experience at Captain Cooks Casino was positive, but there are areas for improvement. The casino offers a solid foundation in game variety and security, but the slow withdrawals and lack of a mobile app, along with better rewards for ongoing players, could enhance the overall player experience.

FAQ

FAQ

❓ How do I sign up for an account at Captain Cooks Casino?

To sign up, click the ‘Play Now’ button on the casino’s homepage, fill out your personal details in the registration form, set up your password, and confirm your account details. You’ll be ready to make your first deposit and start playing.

❓ What are the deposit options available at Captain Cooks Casino?

Captain Cooks Casino offers various deposit methods including Visa, MasterCard, Interac, Neteller, and Skrill. All deposits are instant and free of charge.

❓ Are there any welcome bonuses at Captain Cooks Casino?

Yes, new players can enjoy a welcome bonus package that includes 100 free spins on your first deposit and match bonuses up to the fifth deposit.

❓ Is Captain Cooks Casino mobile-friendly?

Yes, while there is no dedicated app, the casino website is mobile-friendly and can be accessed via any mobile browser. This allows you to play your favorite games on the go.

❓ What measures does Captain Cooks Casino take to ensure player security?

The casino uses SSL encryption to protect your personal and financial information. Additionally, it is licensed and regulated by the Kahnawake Gaming Commission and the UK Gambling Commission, ensuring compliance with strict security standards.
Leave your review of Captain Cooks
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Reviews
Avatar
John
5.0
RatingRatingRatingRatingRating
5 months ago
I must say, their game selection is top-notch! From classic slots to live dealer games, there's something for every type of player.
Pros
Games selection
Avatar
Sarah
5.0
RatingRatingRatingRatingRating
6 months ago
casino provides REALLY user-friendly interface, I appreciate how easy it is to navigate the site
Pros
user-friendly interface
Avatar
David Lee
5.0
RatingRatingRatingRatingRating
7 months ago
One minor drawback I've noticed with Captain Cooks Casino is that the withdrawal process can sometimes take a bit longer than expected. But it's a good casino, can recommend it to my friends.
Avatar
Emily Chen
4.0
RatingRatingRatingRatingRating
7 months ago
Overall, it's been a positive experience, and I look forward to exploring more of what the casino has to offer
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