CasinoChan – The Complete Breakdown of one of the Best Online Casinos

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CasinoChan

CasinoChan is one of the best young online casino operators due to a large number of perks that players have. From an extensive games’ library and generous bonus packages to the abundance of payment methods, good mobile compatibility and fantastic customer support – we highly recommend you CasinoChan if you are looking for the true online gambling experience!

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Owned by Direx N.V. and licensed by Antillephone, Government of Curacao, CasinoChan is one of the latest casino operators that had brought a lot of attention, especially to the Canadian gambling community! The casino was started in 2015 after it made a few partnerships with recognized software providers like Microgaming and Playtech, which made it popular and attractive. Besides a huge games’ offer, it has convenient payment methods. It is especially praised for generous bonuses that all players can claim, as well as for a good loyalty program that is the true definition of the VIP program. In this review, we will start with the bonuses so the players could know what they can expect, payment methods that are available to use, the games’ section, mobile support, before we move to the customer support, wrap things up, and present a short FAQ section with some of the most popular questions.

CasinoChan Bonuses – What Deals Can You Get?

All new players who sign up are eligible for 4 bonus deposits. The first deposit bonus gives you a 100% match on deposits up to CA$100, along with 30 free spins that you can use without time limitation (just make sure that you enter BERLIN code to claim the free spins), as well as without any wagering requirements. The second (OSLO), third (MOSCOW) and fourth (PRAHA) ones give you a 50% match up to CA$100 as well as 30 free spins for each bonus after you enter the mentioned promo codes in the brackets. In addition, there are weekly races (sprints) where players place wagers on certain slots and earn points or huge prizes that will become memorable for any type of player, no matter his experience. Therefore, the players can really enjoy a lot of bonuses and fantastic rewards that will boost your confidence!

Besides these bonuses for newly registered Canadians, there are other promotions that are made for the existing players. First of all is Monday Reload with 30 free spins – each Monday, the player needs to enter the AMSTERDAM promo code and receive 50% reload bonus match if he deposits up to CA$140. Then there is Thursday Bonus. This is the bonus that takes place the entire week as you receive 100 free spins in 4 parts – first 25 spins you get one week and you can use these in the specified slots game. The second week, you get another 25 free spins and this continues for another two weeks after the bonus ends.

The VIP program

In terms of bonuses, we must mention the Loyalty Program. The Loyalty Program is made for the most loyal players who stick to this operator for some time and collect enough CasinoChan points that can be used within this program. The concept is basic and easy to understand – every time you make a bet, you get 1 VIP point. As you play, you collect these and you earn more of them as your level grows. Once you collect enough points for each level, you earn it and some perks that come with each of them.

There are 11 levels! The first level is the basic level and you need 100 points to reach it and once you reach it, you can convert those points for a cash reward. To cut long story short – the ultimate 11th level gives you the ultimate reward, which is the Porsche 911 Carrera GTS! Do take a look at their VIP program to find out more about each of the levels!

What Payment Methods Does CasinoChan Has to Offer?

When it comes to banking, you can expect a wide range of different payment methods that offer you convenient and fast cash transfer, whether you want to deposit or withdraw money. The entire system is easy to follow and everyone can, within a few mouse clicks, send or receive money, regardless of the method they use. Besides the fiat currencies, players can use Bitcoin, Litecoin, and Ethereum. When it comes to money transfer, the deposit is instantly completed, while withdrawals can take a bit more of time. This is anywhere between 5 business days to 10, depending on the method you use, the amount you send as well as the time of withdrawal.

For the best experience, we highly encourage you to use web wallets like Interac or Skrill, as these have the shortest waiting time for the withdrawals. Still, this does not mean you should not use MasterCard or VISA cards to send/receive money. Also, Canadians might face trouble with payments made via cards. For this reason, we suggest you using web wallets. We also would like to note that there are no fees at all – regardless of the amount of money and method you use.

When it comes to the available payment methods, we have to say that there is no possibility that you won’t find your favorite money transfer method. When you deposit money, it is instantly completed and transferred to your account without any delay. However, withdrawals might take some time. For this reason, we highly suggest you requesting the withdrawal on Monday so it could be completed by the end of the week or the next Monday. The available payment methods are:

  • VISA cards
  • MasterCards
  • Maestro
  • Bank Transfer
  • Skrill
  • Neteller
  • Paysafe Card
  • Interac Online
  • iDebit
  • Insta Debit.

How To Make a Deposit?

When you want to make a deposit, make sure that you have confirmed your account, otherwise you won’t be available to deposit/withdraw any money. Make sure you upload your ID or passport so the staff knows that you are standing behind the account that you had registered. Once you do this, go to the cashier section. Choose whether you want to deposit/withdraw money, choose the preferred banking method, enter the amount, and confirm the transaction. In case of a deposit, money should arrive in a minute or two at most.

How To Request a Withdrawal?

Before you request a withdrawal, make sure that you have confirmed your account or you will not be able to perform this action. Once you have it confirmed, navigate to the cashier’s section and click on “withdrawal”. Choose the banking method you like. Then, enter the amount you want to transfer to your card, bank, or web wallet and confirm the transaction. Money should arrive in your account/card in 5 business days, but do not hesitate to contact the support if it takes more than 5 business days to settle.

What About Games Selection in CasionChan?

CasinoChan has a huge games library with 2,500+ games to choose from! With this in mind, we can guarantee that every player will find his favorite title that he will stick to for a long time as all the games feature high-quality graphics, authentic sounds, and atmosphere, as well as huge payouts that can make you very rich! Games come from the distinguished software providers and you can find table games, progressive slots, video, 3-reel, and 5-reel slots, as well as live dealer games that are streamed from the live studio, with professional croupiers. All games support EUR, CA$, and US$ currencies, as well as for cryptocurrencies that we had listed in one of the above headings. Also, there are different betting limits, so both high rollers and beginners will be able to find their favorite game to suit the budget.

When it comes to table games, we highly recommend you trying roulette, blackjack, poker, and baccarat as all of these are available in many forms, besides the traditional ones. Some of the games that you can enjoy include 3 Stud poker, Texas Hold’em, American & European roulette, a handful of live games, and some special jackpot progressive games like Absolootly Mad and Mega Moolah as the most famous progressive slots. Therefore, you will definitely find what you like. In our opinion, some of the best titles in CasinoChan casino are:

  • Piggy Bank
  • 5 Mariachis
  • Gold Vein
  • Immortal Romance
  • Aztec Magic Deluxe
  • Four Divine Beasts
  • Big Bad Wolf
  • Sparta
  • Playboy Online Slot.

CasinoChan did a fantastic job when it comes to partnerships with software providers and therefore players can enjoy the extensive library that contains more than 2,500 different game titles. CasinoChan uses the following software providers:

  • SoftSwiss
  • NetEnt
  • BetSoft
  • Endorphina
  • Amatic Industries
  • Pragmatic Play
  • EGT
  • Evolution Gaming
  • GameArt
  • Habanero
  • iSoftBet
  • NextGen Gaming
  • Belatra Games
  • ELK Studios
  • Microgaming
  • Play’n’GO
  • Thunderkick
  • Yggdrasil.

Mobile Compatibility at CasinoChan

If you are a mobile gambler, you will be delighted. CasinoChan offers fantastic support for mobile players as all operating systems are included in the compatibility list. Therefore, iOS, Android, Windows and BlackBerry smartphones are able to run Casinochan, without any download whatsoever! Just load the lobby’s URL in the mobile browser, log in to your account, make a deposit and start gambling right away! Thanks to HTML5, you can do whatever you want to do with your account, just if you were on PC/laptop.

Still, some players might notice that some games missing from the mobile library list. That is because some of the games were not developed for the mobile operating systems, and therefore there would be incompatible for the mobile players due to technical issues. Still, the number of missing games is around 20. This should not ruin your overall experience of mobile gambling as we are sure that you will be able to find an alternative to your favorite game in case it’s not available in the mobile library.

Customer Support at CasinoChan

Any problem that you might have is quickly solved by the super-responsive customer support that you can contact through email or live chat. Though there is no phone number (which some players do prefer), we can guarantee that your problem will be solved in a matter of minutes as the customer support hires nothing but the professional agents who have been into the online gambling industry for years. What does this mean? It means that you will get a free agent to assist you in less than 3 minutes, plus you don’t have to explain too much about your problem, but rather state the issue and they will solve it for you. Also, you can contact the support through the email, but if you have an urgent issue, we highly recommend live chat as email response time is around 2 hours.

Final Thoughts at CasinoChan

CasinoChan is truly an amazing place, full of entertainment and professional customer-business relationships as every single player had a positive experience with this operator in every possible sense. The great bonuses will attract you as you will try to catch cool promotions to make your bankroll a bit fatter. It offers one of the best VIP programs! The wide range of banking methods will help you to transfer money easily and conveniently, while the games section will leave you breathless once you open it and realize how big it is. The mobile compatibility and fantastic customer support are the last two things that will convince you to stay in this online casino for a long time, as CasinoChan offers a remarkable gambling experience to all players!

CasinoChan Information

This section contains basic information on the CasinoChan operator. If you think we should add some more info, do let us know so we could update the section.

LOBBY URL:  www.casinochan.com

T&C URL: www.casinochan.com/terms-and-conditions

BONUS T&C URL: www.casinochan.com/bonus-terms

NUMBER OF GAMES: 2,500+

FOUNDATION YEAR: 2015

LICENSE: Antillephone, Government of Curacao

PHONE NUMBER: NO

EMAIL: YES

LIVE CHAT: YES

FAQ

🍁 Is CasinoChan safe to gamble?

Yes, CasinoChan is absolutely safe! It possesses the Curacao eGaming license, plus it is a part of the branded company that takes care of its players. In addition, the security level is high. All data is encrypted and stored on the remote servers, inaccessible by third parties.

🍁 Can Canadians play in CasinoChan?

Yes, Canadians are welcome to play in CasinoChan! We highly suggest Canadian players use Skrill or some other payment method that is not Visa, or MasterCard due to the complicated legal/gambling restrictions in this country.

🍁 How to register at CasinoChan?

Load the homepage of CasinoChan and head over to the red button SIGN UP. Enter the correct email, set your login data, confirm everything by clicking on the email link you will receive, and finally confirm your account by uploading the ID. Then, you can deposit and gamble for real money.

🍁 What is the average time for settling the withdrawals?

All withdrawals take usually 5 business days. However, if the request has been made during the weekend or Friday, it may take more than 5 business days to complete. Also, credit card withdrawals and bank transfers may take more time.


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Last update: 2020.09.01