ZetCasino Review
ZetCasino was launched in 2018, quickly becoming a popular gaming platform for Canadian players. It boasts over 3,000 games from top names like Pragmatic Play and Microgaming.
As a veteran in the gambling industry, I’ve tested out many casinos and shared my impressions with other Canadian players.
In this review, I’ll share my thoughts on ZetCasino in detail, focusing on the registration process, deposit and withdrawal methods, bonuses, loyalty programs, and user experience.
What I Liked About This Casino
There are many good reasons ZetCasino has been a popular destination for years. They include:
- Currencies: ZetCasino accepts over 20 currencies.
- Payment Methods: It has plenty of withdrawal and deposit options, including bank transfers and e-wallets.
- Live Chat: Customer support is available 24/7 in seven languages.
- Game Assortment: ZetCasino offers over 3,000 games, including over 2,000 slots, classic table games, and live games, making it ideal for players who like variety.
- Loyalty Program: You automatically gain loyalty points and get higher withdrawal limits, cashback, and other perks.
- Solid Bonus and Promo Options: This includes the Welcome Bonus and ongoing promos.
What I Didn’t Like
ZetCasino isn’t without its downsides. The few I’ve noticed include:
- No App: ZetCasino doesn’t have an Android or iPhone app.
- Restricted Countries: It’s unavailable in Sweden, the US, the UK, Russia, Estonia, and several other countries.
- Slow Withdrawal: Withdrawal takes between three and five business days.
- No Withdrawal on Weekends: This can be a deal-breaker for some players.
Available Bonuses & Promotions
ZetCasino’s bonuses and promotions are among the best in the industry. While not the highest, they are still generous and well-balanced. The offers include the Welcome Bonus, free spins, cashback bonuses, and loyalty perks.
Welcome Bonus
Compared to other casinos, this is a very generous welcome bonus that gives you back 100% up to C$750, 200 free spins, and one Bonus Crab. However, the wagering for bonuses is 40x, which means that if you claim this C$750 bonus, you have to wager C$30,000 (40×700) before you can withdraw the cash.
No Deposit Bonus
ZetCasino doesn’t have a no deposit bonus or wager-free spins, so you can’t play without registering and depositing some money.
Free Spins
You get 50 free spins with your Weekend Reload Bonus (+C$1,050), 50 free spins on Weekly Reload, and a chance to win up to 100 free Sunday Spins. This is a solid number of free spins compared to other industry leaders, and I see it as a big plus.
Cashback Bonus
With a cashback bonus, you get to recover some of your cash lost on unlucky bets. The casino offers Live Cashback, giving you 25% up to C$300, and Weekly Cashback of 15% up to C$4,500. Always check the terms and conditions of bonuses before you start playing (this applies to any casino, really), as they are sometimes only valid in one country, or the terms may change.
VIP Loyalty Program
With ZetCasino, you get loyalty points with each C$150 you spend, and as you collect the points, you’ll progress to the next VIP level. You can get benefits like higher withdrawal limits, personal casino managers, and increased cashback percentages.
Bonus Terms and Conditions
There are five ZetCasino VIP tiers:
- Alpha: This is where you start. You have C$10,500 in monthly withdrawals.
- Beta: At this level, your monthly withdrawal limit increases to C$15,000.
- Gamma: You get 5% cashback, C$18,000 in monthly withdrawals, and a personal casino manager.
- Delta: You get 10% cashback, C$23,000 in monthly withdrawals, and a personal casino manager.
- Zeta: You get 15% cashback, C$30,000 in monthly withdrawals, and a personal casino manager.
When it comes to any bonus or promo, make sure to read its terms and conditions. Your payment method may be excluded from the bonus (often the case with Skrill), or there may be time limits, geographic restrictions, playthrough requirements, or exempt games.
Registration Process
I registered in a matter of minutes — the site was simple to use, and I had all my documents with me. Here’s what you need to do:
- Go to ZetCasino’s website at zetcasino.com.
- On the far left of the screen, click the yellow “Register” button.
- Choose a bonus or a promo code, depending on what you’re here for.
- Enter your email and phone number.
- Type in the password you want to use; add special characters to make it strong.
- Read and accept the terms and conditions.
- Move on to the next step and verify your account.
Games I’ve Played
The variety of games, and especially slots, inspired me to look for both classic games and emerging slot titles. I also tried out live casino games. Here’s what I played:
- 777 Strike
- Extra Chilli
- Live Blackjack
- Live Roulette
- Live Poker
- MONOPOLY Live
- Crazy Time
Slots
I played 777 Strike first; I like its retro slot game look and experience, as well as its multiplier options and scatter symbols. The game’s free spins are always a thrill, so it’s no wonder it’s popular at ZetCasino, too.
The other slot I played was Extra Chilli. I wanted something with more complex dynamics, and while I didn’t play long enough to win, I enjoyed the high volatility and the promise of big prizes.
You can play most slots as demo versions without registering to get the feel of the game. If you want to use real money, you have to register and — as with all online casinos — be over 18.
Live Dealer Games
Live dealer games allowed me to enjoy a more authentic casino experience. While the options at ZetCasino aren’t as wide as in some other casinos, you can still enjoy the basics, including Blackjack, Live Roulette, and Live Poker.
In all, there are over 100 live dealer games, but you have to register to play these.
Game Shows
The Live Casino section offers game shows like Crazy Time, Sweet Bonanza Candyland, and MONOPOLY Live. I like to try out Crazy Time and MONOPOLY Live at different casinos, and I enjoyed both of these games at ZetCasino.
While they are always streamed by Evolution Gaming, I like to see how each casino tailors the experience. In that respect, I wasn’t disappointed — though I wish there were more live games to choose from.
ZetCasino Game Providers
Along with Evolution Gaming, ZetCasino works with game providers such as Netent, Playtech, Yggdrasil, Microgaming, Novomatic, and Pragmatic Play.
Novomatic
The casino has Novomatic’s seasonal games, as well as titles like Wings of Fire, Spirit Indian, Dolphin’s Pearl, and Lucky Lady’s Charm. Novomatic has been making slots since the 1980s, and the company knows how to create the ultimate casino atmosphere.
Pragmatic Play
ZetCasino offers games from Pragmatic Live, including Blackjack, Baccarat, Snakes and Ladders Live, Mega Wheel, and several roulette types. These are an excellent choice if you want to play on mobile and be certain that the games will be well-optimized; that’s something this provider is well-known for.
Microgaming
Microgaming is also among ZetCasino’s providers, which is not strange given that the iconic company created the first-ever online casino software and the first-ever mobile casino software. It’s also a founding member of eCOGRA (eCommerce and Online Gaming Regulation and Assurance), an agency that promotes fair play, player protection, and responsible gambling.
Mobile Compatibility
ZetCasino doesn’t have a mobile app, which makes it a bit less convenient for me, as apps tend to be faster, smoother, and easier to navigate. Still, the casino’s website is fully optimized for mobile, so you can access it via your mobile browser on any device.
User Experience
ZetCasino supports 23 currencies, including:
- Euro (EUR)
- Norwegian Krone (NOK)
- Hungarian Forint (HUF)
- Polish Zloty (PLN)
- Indian Rupee (INR)
- New Zealand Dollar (NZD)
- Canadian Dollar (CAD)
- United States Dollar (USD)
- Brazilian Real (BRL)
- Czech Koruna (CZK)
- Australian Dollar (AUD)
- Chilean Peso (CLP)
- Peruvian Sol (PEN)
- Turkish Lira (TRY)
- Thai Baht (THB)
- Swiss Franc (CHF)
- Japanese Yen (JPY)
- Nigerian Naira (NGN)
- Singapore Dollar (SGD)
- South African Rand (ZAR)
- Malaysian Ringgit (MYR)
- South Korean Won (KRW)
- Philippine Peso (PHP)
The site also supports over 20 languages and variants, including:
- English
- French
- Portuguese
- Arabic
- Greek
- German (Austria)
- Spanish
- English (Canada)
- English (New Zealand)
- English (Hindi)
- Russian
- Finnish
- German
- Turkish
- Italian
- French (Canada)
- Hungarian
- Norwegian
- Polish
- Portuguese (Brazil)
- English (South Africa)
As ZetCasino states on its website: “We could tell you about how trustworthy we are, that our reputation is spotless, that you and your assets are safe with us. Then again, trust is something earned. We must show ourselves worthy of your trust. And we will. The safety of our players is paramount.”
With rigorous software testing to ensure fair play, SSL encryption to protect user data, and secure transactions to prevent theft, ZetCasino proves this statement is true.
How Did I Deposit and Withdraw My Money?
Given that some bonuses aren’t available if you deposit by Skrill, I decided to use my Visa card instead — even though I prefer e-wallets. The deposit was immediate, so I didn’t have to wait to play. I decided to keep things simple and withdraw the cash to my Visa, too. Since I asked for a withdrawal on Thursday, I waited until Wednesday to receive it.
It’s worth noting that e-wallets tend to be faster than standard bank transfers, so if it plays a role for you, you can use Skrill.
If you’re more comfortable using crypto, you also have deposit and withdrawal options for all the main currencies.
Available deposit methods | Visa, Mastercard, EPS, Klarna, Neteller, PaysafeCard, eZeeWallet, MiFinity, CashtoCode, Jeton, Skrill, Skrill 1-Tap, Boleto, AstroPay, Pay4Fun, Banco do Brasil, Loterias, MuchBetter, Itau, Interac, Neosurf, Flexepin, Zimpler, Nordea, Rapid Transfer, Siru Mobile, Bank Transfer, Ålandsbanken, OmaSp, GiroPay, Google Pay, Revolut, UPI, Net Banking, IMPS, CartaSi, PostePay, SticPay, Bitcoin, Ethereum, Litecoin, Ripple |
Available withdrawal methods | Visa, Mastercard, Bank Transfer, Skrill, Skrill 1-Tap, eZeeWallet, Jeton, AstroPay, Pay4Fun, ecoPayz, Neteller, InovaPay, MiFinity, MuchBetter, Boleto, Itau, Banco do Brasil, Interac e-Transfer, Pay Retailers, Nordea, Aktia, Danske Bank, Bitcoin, Litecoin, Ethereum, Ripple, Piastrix, SticPay |
Customer Support
ZetCasino has been in the business since 2018, so its customer support system is a well-oiled machine, with some of the errors of new casinos less pronounced. I saw the efficiency in the instant live chat — the verification process was taking a bit longer than I expected, so I contacted the support via chat to ask if there was anything wrong with the info I provided.
Though I didn’t have to use the phone or email options, I still wanted to try them out. I am happy to report there were no issues with either support method whatsoever.
I provided the contacts for your convenience, but hopefully, the chat will be enough to resolve any issues you may experience.
Phone | +35627780669 |
support@zetcasino.com | |
Instant Chat | Live on the website |
Finally, the fact that customer support is available 24/7, in seven languages (although I only tested their English), is another plus for me. The languages for email, phone, and chat include:
- English
- Russian
- Polish
- French
- Hungarian
- Portuguese
- Swedish
Security and License
I always pay special attention to licensing and security to ensure the safety of CasinoOnlineCA’s readers. As you know, this type of entertainment carries significant financial risks. Thankfully, all of ZetCasino’s Canadian services have gone through a series of tests by Technical System Testing (TST).
The casino has been licensed by PAGCOR, and while the Philippine authority does have strict guidelines, they are not the most stringent in the world. Still, it shows you that the casino is legit and you’re not dealing with shady players.
Is ZetCasino Worth It?
Based on my experience, yes — ZetCasino is definitely worth your time. I enjoyed Live Blackjack, the variety of slots, and the cashback bonuses, which are solid for the industry.
The mobile experience is seamless, there are more than enough new games to keep you entertained, and the minimalist black-and-yellow design is easy on the eye.
I’ve tested a lot of casinos in my years as a reviewer, and I can confirm this one has enough to satisfy both beginners and experienced players.