Roxy Palace

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1 Star2 Stars3 Stars4 Stars5 Stars
C$100 + 50 FSbonus
Roxy Palace

Roxy Palace is the casino for you if you are looking for a good casino that offers an extensive list of games that are graphically perfect! They do award your loyalty with points, give you the chance to win the progressive jackpot and to ask for help if needs – what more could you ask for?

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Roxy Palace emerged on the scene in 2002 when a company from London decided to give a try to this casino, and 16 years later, Roxy stands as one of the most distinguished internet casinos. Its reputation is based on a good game selection, bonus promotions and the overall functionality of the place. Gambling Online Magazine has marked this house as the best place on the internet where you can enjoy in slots, and since it is powered by Microgaming, there is no need to spend words on explaining anything else. The casino became popular and available in almost all countries of the world, except the USA. The games can be played through the web browser, on your mobile phone or you can download the client on your PC and enjoy in the games from your computer.

What new players can expect regarding bonus promotions?

All the new players who register will receive a welcome bonus that is 150 EUR worth, and it is 100% matchup of the first deposit. In order to receive this, or to be eligible for this, you need to make 25 wagering, and the minimum deposit for this bonus is 15 EUR. The second deposit is covered with 25% of the matchup, but the wagering conditions are doubled at 50 this time. Roxy Palace offers another great promotional bonus for players who like to gamble on their phones – they offer 30 EUR of bonus to players who play via their smartphones. To be able to collect the bonus, you need to deposit at least 25EUR to their already registered account.

Besides the deposit matchups, the casino offers its players Loyalty Rewards scheme, by letting players play their favorite game in this place. Note that you must have your account registered so you could become a Blue level member, which is just below the Platinum status. Blue members are allowed to collect points which they get upon every bet they place on any of the available adventures. The points can be later exchanged for free credits. Each wager, which is 10 EUR, gives the player one single point, and once you collect 1000 points, you can redeem these for 10 EUR which is converted into free spins.

Roxy Palace would not be a cool casino if there weren’t progressive jackpots that were waiting for you to get the prize! Progressive jackpots are accumulated over the time as you play regardless to whether you win or lose your bets. After some time, they are filled up to the end, and you have to be lucky to unlock it, or to say, hit the jackpot! The Dark Knight and Mega Moolah are the two most played progressive jackpots, and we highly recommend these if you are a fan of a progressive jackpot.

Graphics are delighting, and software is more than safe

The welcoming screen greets you as soon as you go the website and gives a bit of the retro look. The wagering options and overall betting is very intuitive and easy, due to a clear and sharp graphics menu, with the straightforward user interface. The design of tables, chips and shuffle sounds gives you overall professional and realistic experience as if you were playing in the real casino. You can notice that you are playing a video game, but the overall feeling is great as the graphics parts are backed up with the authentic and realistic sounds that make the whole experience genuine and complete.

The software works flawlessly, leaving you with the option of choosing the instant play from your browser, or downloading the client’s software and running in on your PC and once you download the software on your PC, the updates are performed automatically, and you don’t need to worry about anything. The only setback is that the software is available only for the Windows platform. However, the implementation and support for iOS devices are announced, but the exact date is yet to be decided. Microgaming stands behind this casino, as well as NetEnt and Playtech which provided it with live games. As you are familiar with this companies, there is no need to explain graphics and everything as these guys did an outstanding job regarding the visual and sound effects; using the HTML 5 technology, they managed to improve everything, from the graphics to the gameplay. Software utilizes the 128-bit encryption system that gives your data and personal information a strong protection against the fraudulent attacks and thefts – each piece of data is stored on a few servers that are encrypted, and no one has access to this server, neither is possible to hack it as one piece of information is stored on a few different locations and therefore it is extremely hard to get to the sensitive data.

Will an average player be pleased by the game list?

Most definitely, as Roxy Palace offers more than 800 game titles that you can play both from a browser or from your PC, while the number of adventures that are available for mobile gambling is reduced slightly due to lack of optimization of all games. You can opt for one among 323 slot games, 58 roulette versions, 26 different games of blackjack, 6 table games and 7 versions of video poker. The Phantom Of Opera is the slot game that we adore, due to authentic graphics and good sound design. There are probably people who are reading this and waiting to see a few words about progressive slots; although the RTP is not that big, you can try your luck in Mega Moolah or LotsALoot, which are our favorites, as they can contain more than 10,000 EUR of the progressive jackpot. All the games have good gameplay, a fair payout and fantastic graphics that will keep you playing for many hours.

Live dealer games are implemented due to the partnership with NetEnt, which is a well-known provider of live games. The live games work with the real dealer, and the setting is more than authentic! You will feel like you are in the real casino, as the live casino suite is provided by the 32Red casino. We had a lot of luck with Ben, who was trying to beat us in the blackjack. You have to try live games as they are really special ones!

More than 40% of players in this place are mobile players, who like to use a smartphone to play their favorite slot game. The game list is short for now when compared to the full list, but this drawback is made up by the fantastic gameplay and realistic sound and graphic design. The list is going to be updated and expanded, but the exact time is not known for now. The gameplay is seamless and sometimes works better than web-based games.

The most played games are Halloween slots, Super Fun 21 Blackjack,  Baccarat Squeeze, Premier Roulette and Aces & Eights Poker. Over a thousand people play these games on a regular basis, and they are the most generous as we could see so far.

What is with withdrawal and deposit?

Roxy Palace wanted to give its customers a lot of banking options, with the extra security layer that will ensure the protection of all sensitive data. All the transactions are encrypted with a 128-bit encryption system that keeps the data protected. The deposits, as well as withdrawals, are made via:

  • Credit and debit VISA/Maestro/MasterCard cards
  • Skrill
  • Euteller
  • Neteller
  • Entropay
  • GiroPay
  • PayPal
  • Multibanco
  • EcoPayz
  • Eps
  • eKonto
  • Bank transfer.

The deposits are completed in less than two minutes, the minimum amount you can deposit is 10 EUR while you can perform no more than 20 transactions per day, while the maximum amount you can withdraw in a week is 4,000 EUR.

When it comes to withdrawals, these do take a bit longer to complete. All the transactions are basically done instantly, and it is not a wonder if you see the funds on your account but cannot do anything with them. This is due to Roxy’s policy to hold all the withdrawals in order to make sure that there is no theft or any kind of fraud with your funds. Once they review your withdrawal request, your money will be transferred in not more than 7 business days, and you are required to confirm your identity before you are able to make a withdrawal, but also a deposit. At the moment, Roxy Palace accepts the following currencies: CAD, EUR, GPB, SEK, AUD, and DKK.

Our first withdrawal took 6 business days exactly. We requested the withdrawal on Monday, and it was completed the next Monday morning. The weekend is not counted in the time for settling the withdrawal, so keep that in mind.

Does Roxy Palace offer a good customer’s support?

Yes, and it is a time-efficient, reliable and caring team of agents who work around the clock, 7 days a week to provide all the customers with the help they need. First of all, read the FAQ/HELP section, as it contains almost all the answers you could possibly ask for. In case you don’t find what you need, then do contact the support via one of the three ways: live chat, telephone call, and email. We had to contact them regarding our problem with the account’s balance, as there was a technical problem that programmers removed though, and we used a telephone call. The call is the best as someone will pick up the phone and you are one step closer to the solution.

We highly recommend you contacting them through a phone call or live chat, as they respond very fast, while email support works a bit less efficiently, but that is probably due to a large number of requests they must handle. Also, the support is available in English, German, Italian and Swedish languages.

In the end – it is a great casino!

As it is one of the most wanted and visited casinos on the Internet at the moment, you can be sure that you will have a good time there. With the extensive list of games, you will not be bored anytime, as you have the freedom to change the game and enjoy in a different adventure. For all players who want good fun and a variety of games, Roxy Palace is the place to go! Many banking options, highly-responsive support, and awesome design are what represents this gambling house. Still, if you are looking for live gaming, you could be disappointed since 32Red casino offers its live gaming features.

Still, the place is worth spending time and money here as you will enjoy in the very second you spend here. If we forget for a while the lack of extensive list with live games, this is the perfect place for you to enjoy in gambling! They will not forget your loyalty as you spend days here and as a result, you will have a point that you will be able to convert for free spins that can get you more money potentially.



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