Pan-Casino Review

Welcome to our review of Pan-Casino, a rising online casino in Canada with a regal vibe — delicately combining the black and gold colours in its user-friendly website.

This article, carefully written by James Segrest, CasinoOnlineCA’s editor-in-chief and online gambling expert, will discuss everything you need to know about Pan-Casino. From its pros and cons to its registration process and available payment methods, we’ll get down to the nitty-gritty to help you decide if this online casino passes your vibe check.

What I Liked About This Casino

Pan-Casino stands out for its player-focused features and excellent gaming experience. Here are my top highlights:

• Generous Welcome Bonus: Pan-Casino offers a 100% match bonus of up to $3,440 across four deposits. It’s one of the most generous welcome packages we’ve seen so far.
• Diverse Game Providers: With 82 game providers, the platform offers a rich selection of games catering to various preferences.
• Responsible Gambling Tools: Players can set loss limits, with immediate effect for stricter limits or a 48-hour delay to make limits less restrictive.
• Fast Payouts: The fastest record of withdrawals is about two hours from the request.

What I Didn’t Like

No online casino has it all. As such, there were some things I think Pan-Casino could improve on, including:

• No Live Chat Support: The absence of live chat can make resolving issues slower, as players must rely only on email support for assistance.
• Limited Language Options: The platform only supports English and Polish, which may be inconvenient for players who don’t speak these languages.
• User Interface Needs Improvement: Navigation could be more intuitive, as the game category buttons are not distinct enough. However, it’s still good that the platform has a distinct search button to help players look for their favourite games.

Available Bonuses & Promotions

In this section, I’ll explore Pan-Casino’s range of bonuses and promotions. From enticing welcome bonuses to no-deposit offers, free spins, and cashback deals, Pan-Casino caters to players of all preferences.

I’ll also discuss the VIP Loyalty Program and essential bonus terms and conditions you need to know.

Welcome Bonus

To entice new players, Pan-Casino provides one of the most generous welcome bonuses I’ve seen in the online gambling industry. It offers a 100% match bonus for up to $3,440 across four deposits. The plus side? You only need to deposit a minimum of $15 to qualify for this bonus.

No Deposit Bonus

A no-deposit bonus allows players to explore a casino and win real money without making an initial deposit. This type of bonus often comes as free spins or bonus cash. As for Pan-Casino, it offers no-deposit bonuses in the form of free spins. Watch out for any free spins you may get without requiring a deposit.

Free Spins

Pan-Casino’s welcome bonus package doesn’t include free spins like most casinos do. However, you can get free spins on several occasions, such as:

• 50 free spins for placing a bet of at least $150
• For loyal players, depending on their tier, by simply downloading the offer game
• Shopping in the Bonus store
• Deposits made above a certain amount

Cashback Bonus

Pan-Casino is also generous with its cashback, offering a cashback bonus from 10% to 100% for all active players from the previous month. Players can claim this bonus for the first four days of the following month. The maximum bonus amount is $865. The bonus will be available for 7 days.

VIP Loyalty Program

Loyal players gain access to special rewards with Pan-Casino. Here are its loyalty program tiers and the corresponding benefits:

Bonus Terms and Conditions

Now, let’s talk about the terms and conditions that come with Pan-Casino’s generous bonuses and promotions.

• Welcome Bonus: A 100% match bonus up to $860 for each of the first four deposits. Players can claim a total of up to $3,440. This bonus requires a $15 minimum deposit, with a wagering requirement of x45, valid for 14 days.
• Cashback Bonus: This monthly cashback ranges from 10% to 100% for active players. It’s available during the first four days of the month with x39 wagering and a maximum payout limit of 10x the bonus.
• General Bonus Terms: Bonuses must meet specific wagering requirements within 14 days. Certain games may be excluded from wagering, and bonus abuse is strictly prohibited.

Registration Process

If you’re new to Pan-Casino, don’t be intimidated by the registration process. I’ve written a step-by-step guide on how I registered.

1. Go to the casino’s website: https://pan-casino.com/en.
2. In the upper-right corner, you’ll see a yellow “Sign up” button. Click it.
3. A pop-up form will appear, requiring you to input important details like your email address, designated password, country, currency, and promo code, if any.
4. Then, you’ll have to accept the terms and conditions and confirm that you’re over 18 years old.
5. Next, you’ll be required to verify your email address.
6. Make your first deposit.
7. Look for a game you want to play and start playing!

Games I’ve Played

Pan-Casino offers over 3,500 games from 82 providers, showcasing its commitment to cater to diverse player preferences. In particular, I enjoyed the following games:

• Diamond of Jungle
• Lotus Warriors
• Wolf Gang: The Origins

You’ll find many more fan favourites among Pan-Casino’s extensive collection of games. Let’s discuss them.

Slots

You can play the following fan-favourite slots on Pan-Casino:

• Lion Gems Hold and Win: This slot is all about African safari adventures. It includes stunning visuals of majestic lions and vibrant savannas. The Hold and Win feature offers bonus spins so you can collect valuable lion gems.
• Big Bass Bonanza: Perfect for fishing enthusiasts, this slot combines a fun theme with generous rewards. Players can trigger the free spins feature by catching scatter symbols. The game has simple mechanics but still manages to be a rewarding game to play.
• Extra Chilli Megaways: This fiery slot with Megaways mechanics delivers up to 117,649 ways to win. If you’re up for a more strategic slot game, you’ll enjoy this game’s cascading reels and its gamble feature.

Live Dealer Games

If you want to feel like you’re in a brick-and-mortar casino, the following live dealer games offered by Pan-Casino can make you feel like you’re placing your bets in real life.

• Live Roulette: This is the classic casino experience that’s streamed in high-definition with professional dealers. Players will especially appreciate the wide variety of betting options and the immersive feel of the spinning wheel.
• Live Blackjack: In this fast-paced and interactive card game, your skills will be tested. To add a social element to the experience, you can also chat with the dealer and other players.
• Live Poker: Although this game combines skill and luck, players will have to outplay the dealer to score the best hand.

Game Shows

Pan-Casino’s game shows combine elements of live television game shows with interactive features. Here are the game shows I’ve played:

• MONOPOLY Live: This game show adds a creative spin to the classic board game, featuring real-time interaction and thrilling bonus rounds. Players of the beloved board game can look forward to the bonus rounds where Mr. Monopoly strolls through a virtual board.
• Crazy Time: This is a colourful and action-packed game show that features four bonus rounds: Cash Hunt, Pachinko, Coin Flip, and Crazy Time. Each offers unique ways to win big prizes.

Pan-Casino Game Providers

To ensure a diverse game library that caters to all types of player preferences, Pan-Casino works with 82 game providers. This extensive list includes some of the best names in the industry, namely BetSoft, Novomatic, and Platipus.

BetSoft

A market leader known for over 200 casino games, BetSoft is hailed for its cinematic-quality graphics and 3D slot games. Some of its most popular titles include Coins of Christmas, A Big Catch, and Take the Shot. Founded in 2006, BetSoft’s games often feature engaging storylines and unique mechanics, making every spin feel like part of a grand adventure.

Novomatic

Founded in 1980 and operating in around 50 countries, Novomatic is a legendary name in the casino world. Renowned for blending traditional casino vibes with modern innovations, their games appeal to players seeking timeless classics with a fresh twist. Book of Ra Deluxe is a fan-favourite slot that takes players on a thrilling treasure-hunting adventure through Ancient Egypt.

Platipus

Founded in 2014, this Europe-based casino game provider delivers pioneering table games and HTML5 slots for online gaming platforms worldwide. It supports 20 languages and all cryptocurrencies. It also provides 106 slot games and 18 table games that players can enjoy on any device.

Mobile Compatibility

Pan-Casino doesn’t currently offer a dedicated mobile app. However. its website is fully optimized for mobile devices to ensure a seamless gaming experience on the go.

Whether you’re using a smartphone or tablet, the site’s responsive design adapts perfectly to your screen size. Smooth navigation and quick loading times ensure that nothing can disrupt your gaming session.

Players can access the entire game library, make transactions, and enjoy live dealer games directly from their mobile browsers. It’s convenient and accessible, and you don’t need to download anything.

User Experience

Pan-Casino offers a mixed user experience in terms of accessibility. Currently, the platform supports only two languages, English and Polish, which might pose a challenge for players who aren’t fluent in either of these languages.

Additionally, the casino restricts its supported currencies to Canadian Dollars and Polish Zloty, which limits its appeal to players using other currencies.

Despite these limitations, Pan-Casino emphasizes player trust and safety. As they state on their website:

“We could tell you about how trustworthy we are, that our reputation is spotless, that you and your assets are safe with us. Then again, trust is something earned. We must show ourselves worthy of your trust. And we will. The safety of our players is paramount.”

How Did I Deposit and Withdraw My Money?

Pan-Casino ensures secure and reliable transactions. The deposit process was straightforward, and my funds appeared in my account in no time. Withdrawals were also smooth, with the processing time depending on the selected payment method but averaging 24 hours.

Follow these general instructions:

1. Sign in to your Pan-Casino account.
2. Go to the ‘Payments’ or ‘Banking’ section in the menu.
3. Select your desired payment option.
4. Enter the amount you wish to deposit or withdraw.
5. Submit the transaction and follow the on-screen instructions.

Here are the available payment methods at Pan-Casino:

• AstroPay
• Neosurf
• Interac
• Bitcoin
• Ethereum
• BitcoinCash
• Litecoin
• Tether
• Ripple
• Cardano
• Tron

Customer Support

To test the quality of Pan-Casino’s customer service, I reached out to the support team. The response was relatively fast.

While support hours were not explicitly stated, the website does promise a 24-hour response time.

Although the lack of live chat or phone support could be a drawback for some, I found the email support reliable and effective in resolving my concerns.

Here are the available channels for customer support at Pan-Casino:

Security and License

Pan-Casino is owned by SG International N.V. It operates under the regulation of the Curaçao Gaming Control Board.

As professionals in the online gambling industry, our team of experts at CasinoOnlineCA pay special attention to licenses and security because we want to ensure the safety of our players.

Is Pan-Casino Worth It?

After conducting thorough research and testing various aspects of this online casino, I’ve come to the following verdict: Pan-Casino is worth it.

It provides an enjoyable and safe gaming experience with numerous games to cater to varying player preferences. The casino’s commitment to security is showcased in its licensing by the Curaçao Gaming Control Board.

Although it only offers email support, has limited language and currency options, and has no dedicated mobile app, the responsive customer service and secure payment methods make Pan-Casino a reliable choice for online gaming.

I recommend it to players seeking a trustworthy platform.

FAQ