GoWild – Casino Review
Go Wild was launched in 2008 and since then it has been proving its reputation with the good collection of games, jackpots and payment options, as well as technical tweaks that are trying to distinguish this place from many other on the Internet. It offers its services to almost all countries in the world and even players from Canada will be able to enjoy in this casino.
Go Wild became popular among players once it revealed the information that the payment transactions are going through the validation of Comodo, which is one of the top providers when it comes to online security services. The house received the official recognition and approval from eCGORA and Malta Gaming Authority which speaks enough about the transparency of this gambling house. The best part about this casino, besides that it uses several recognized software providers, is that they update their game library every month with new adventures, making it possible for players to find their new favorite game every month.
Also, the high level of security and the optimization of software for mobile use is exactly what made this casino popular among players. Still, the place has a few setbacks in terms of bonuses, withdrawal time and sometimes unclear explanations presented by the customer’s service agents. Still, these do not influence significantly the overall experience, except that you need to wait a bit longer to receive the profit you made. Other than that, everything is fine and works seamlessly.
Can you receive a bonus or promotion?
To be honest, we would have expected a bit more bonuses and promotions, especially for the new players as it is the best way to attract the new players, but the things are not that bad. The first three deposits are awarded the bonus matchups, so for the first deposit, you receive 100% of the matchup, with 35x wagering requirement, 50% of a matchup for the second deposit and 100% for the third deposit you make. The minimum deposit that you need to make is C$10, and you can cash out your bonuses once you fulfill the wagering requirements. Although they do offer free spins with the matchups, you need to look at their website as they have different bonuses every day. So make sure you double check the bonus page before you place your deposit, just to make sure you know what you are getting.
GoWild offers several progressive jackpots where you can hit the huge amount of money in just a single spin. We recommend you Mega Moolah, Treasure Nile and Lots A Loot as they are generous, especially towards the newly registered players. Do not forget to try these as they are entertaining and have outstanding graphics and sound effects!
What kind of software are we talking about here?
In our opinion, there is no casino that hosts that many different providers than Go Wild – you can expect to see adventures from Microgaming, NetEnt, Betsoft, Play ‘n’ Go, Amatic, Magnet Gaming and many more! The software incorporates classic slots like 3-reel and 5-reel slots, to themed slots, table games, and live casino games that have the real dealers with the real deck of cards! The software can be downloaded to your PC, can be used directly from the browser and it supports the mobile gaming, so you can play from your Android or iOS devices. The use of 128-bit SSL encryption ensures safe communication between a player and server that stores and protects the information, so there is almost no real possibility for hacking and committing any fraudulent action. Another thing that is great when it comes to this software that hosts many different games is the graphics as you will enjoy an authentic, brilliant and vivid colors in all the gambling adventures – the sound effects and special effects that are triggered during the certain actions or features are simply amazing and show how much time the designers devoted to creating and designing these adventures!
The list of available games
Go Wild offers you more than 500 games that you can enjoy, ranging from table games and slots to jackpots, video poker, and live games that use the real dealers. You can opt for a classic 3-reel slot, and we recommend Break Da Bank, Fruit Slots and Fruit Salad as they offer the old school design, modern graphics, and good RTP. While 3-reel slots are easier to play, the 5-reel slots offer Microgaming’s gameplay that is a bit more complex, colorful graphics and the authentic adventures that can take place in the space or in the ancient Greece so we recommend Stardust slot machine and Titans of the Sun Hyperion if you want to experience the battle of the ancient Gods. Besides these, you can play movie-themed or food-based games like So Much Candy. For those who like blackjack, we advise you to play Spanish 21, or Cyberstud Poker in case you are looking for a dynamic adventure that is based on your favorite poker game.
With this huge selection of adventures, especially slots, you can be sure that you will not get bored with the adventures that are available to play. In case you want to take a break and play the table games, you can try poker variations, baccarat, craps or even live dealing games. The live dealing games are provided by the Evolution Gaming, which is a known live game provider. Expect nothing but the genuine experience and smiling dealers who you can communicate to via chat box or even voice chat. Now you have the opportunity to enjoy in the favorite table game, without paying a visit to a local brick-and-mortar casino.
Go Wild is also available at mobile devices, with the satisfying list of available games that you can play on your smartphone. The majority of online casinos do have a shorter list of games that you can experience on the handheld devices. However, this is not the case with Go Wild casino. They do offer almost all the games that are available via web or downloadable platform, so you will be able to play your favorite adventure on your Android or iOS device.
Players will adore this place as it offers a diversity of banking methods that are available to players. At the moment, you can opt for any of the following methods:
- Credit & Debit Visa/MasterCard cards
- Bank transfers
While every deposit you make, through any of the mentioned payment methods, works perfectly fine and transfers your funds instantly, we could not find out the reason why the withdrawal process is prolonged. The website show clearly that the withdrawal time is around 2 business days usually, and the customer’s service explained to us that all the withdrawals must be subjected to a meticulous review of the financial experts for the sake of frauds and thefts prevention, but the agent was not able to clarify the reason for the long period of waiting for the withdrawal approval. We did wait 5 business days to finally receive money, but we did manage to collect it, although we had confirmed our identity by sending our ID after the financial department contacted us. It can be frustrating to claim your winnings, but it can be done nonetheless. The minimum deposit, regardless of a payment type you use, is $20, while the maximum amount you can withdraw per one transaction is $10,000.
To be able to use real money, both for deposit and withdrawal, you need to confirm your identity first. The process is straightforward – once you register your account on Go Wild casino, you will need to upload the proof of your identity (a passport or national ID), so the finance department could be assured you are the one behind the account. Once you upload the documents, your account will be confirmed in a few minutes (note this is only for the deposit) and you will be able to make a deposit and place your bets. It is the same with the withdrawal process, whereas you need to confirm the identity after you submit the request for withdrawal. And you will wait 5 business days to get access to your winnings.
Great customer service but sometimes confused
The customer service is available through live chat, email and phone call, 24/7/365! No doubt they are detailed, hospitable and they do their best to assist in problem-solving situations, but they can sometimes be….confused. Namely, we contacted them through live chat, which is the fastest way, and we received a response in, literally, 10 seconds. However, when we asked that we are waiting for our money for 3 days, the agent, somehow confused, explained to us that the withdrawal process could take up to 5 days. We were persistent in trying to understand how come the information is different on the website, the agent told us to call a free-toll line so he would forward our request, and once we called the line, some other agent picked up the line and explained us pretty much the same thing that we heard a few minutes earlier.
Nothing happened, as the agent just convinced us that we need to wait two days more and then we will get our money. Indeed, the story came true, and on the fifth day, we received money on our Skrill account.
Why should you spend time in Go Wild?
The overall grade for this casino, in our opinion, should be 8.5. The casino offers a lot of high-quality games that contain well-optimized gameplay, brilliant graphics, authentic sound effects, and smooth animations and therefore you will enjoy in these games for many hours, chasing various progressive jackpots in different categories. All of these games are powered by Microgaming, NetEnt, BetSoft, and other known providers, ensuring the stable, highly secured, and innovative platform that works great on PC, Mac, Android and iOS devices, while utilizing a lot of payment methods. On the other hand, the prolonged withdrawal time, not so good bonus offer and customer service that is highly responsive and responsible but can be ambiguous and confusing occasionally. But when you combine everything and glance it in objective mode, we have to admit that you can enjoy in many hours of entertainment, hospitality and innovative design, as well as a high quality, live casino games with the professional dealers.
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