Coolzino Review
As someone who has spent years gambling online and testing Canada’s casinos, I like it when I discover a new casino to try out. In this review, I’ll focus on Coolzino, a relatively new online establishment with over 6,000 games.
I’ll describe the registration process, deposit and withdrawal methods, bonuses, VIP program, mobile compatibility, and user experience.
What I Liked About This Casino
Here’s an overview of Coolzino’s advantages:
- Crypto and Fiat Currencies: Coolzino accepts both types as a deposit or withdrawal option.
- Responsible Gaming: The casino supports self-exclusion and other responsible gaming features.
- Wide variety of games: There are over 6,000 games in the casino, including live games.
- Sports betting: There are regular and esports betting features.
- Bonuses and Promos: The welcome bonus and three deposit bonuses are excellent.
- High Cashback: The weekly cashback is 25%, while rakeback is 17%.
- Live Chat: There’s a 24/7 instant chat available for registered users.
What I Didn’t Like
Coolzino has several disadvantages, including:
- Restricted Countries: It’s restricted in a number of countries, including the US, UK, French overseas territories, Netherlands, Israel, Lithuania, Dutch West Indies, Azerbaijan, Armenia, Gibraltar, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, and Ukraine.
- High Minimum Withdrawal: The lowest withdrawal you can make is $74.
- Slow Withdrawal: Withdrawal can take up to 24 hours to process and more to withdraw.
- No phone support: This can be frustrating in some situations, especially if you have money on the line.
Available Bonuses & Promotions
The casino is known for its generous bonuses and promotions, including cashback, daily missions, a welcome bonus, free spins, deposit bonuses and a high roller bonus. Most of these become available with a 40x or a 35x wagering requirement, a standard for the industry. Here’s a review of the main bonus types.
Welcome Bonus
Since opening in 2024, this establishment has been trying to attract new players with high bonuses. The first deposit bonus gives you up to $225 and 150 free spins. The second deposit bonus grants you 55% up to $225 and 100 free spins. Finally, the third deposit offers a 100% match up to $225. The welcome bonus requires a minimum deposit of $22.5.
No Deposit Bonus
A no-deposit bonus is a casino promotion that allows players to receive free funds or spins without depositing their money. It’s a risk-free way to try games and win real money.
Unfortunately, as of the writing of this review, Coolzino doesn’t offer no-deposit bonuses. That said, at CasinoOnlineCA, you can find dedicated pages with expert-vetted selections of casinos offering such bonuses.
Free Spins
You can get free spins in some slots. Depending on the bonus type, the wagering requirement is 35X or 40X. However, there are bonus-restricted slots, so don’t skip reading the terms and conditions of each bonus to avoid wasting money on games that don’t offer bonuses.
Also, check out daily missions (target icon on the far left side of the screen) to get free spins and other bonuses. Missions include signing up, depositing money, or playing a particular game.
Cashback Bonus
At 25%, the weekly cashback bonus is significantly higher than the usual 10%. This bonus is calculated based on your deposit and losses from the previous week, and it can be a minor safety feature (although experienced players know not to rely on it too much).
VIP Loyalty Program
Coolzino Casino’s loyalty program rewards players with points for every wager made. Accumulated points can be exchanged for bonuses, free spins, or other exclusive perks. The program features multiple tiers, with higher levels offering increased benefits and personalized services. Regular play ensures progression through the tiers, enhancing the gaming experience with tailored rewards.
Bonus Terms and Conditions
Coolzino Casino’s bonus terms and conditions state that bonuses must be claimed within 7 days of being issued. Players must meet a wagering requirement of 40 times the bonus amount to withdraw any winnings. For instance, if you receive a $10 bonus, you must place $400 in bets to fulfill this requirement.
It’s important to note that different games contribute differently towards these wagering requirements; for example, slot games may contribute 100%, while table games may contribute less or not at all. Additionally, there may be maximum bet limits when using bonus funds. Failure to comply with these terms could result in the forfeiture of the bonus and any associated winnings.
Registration Process
The registration process is straightforward and quick, and it shouldn’t take longer than a few minutes (it took me just one). Here’s how it works:
- Go to Coolzino’s website at www.9-coolzino.com.
- Click the orange “Sign up” button in the upper right corner.
- Enter your email.
- Create a password and make it strong by using special characters and numbers.
- Read and accept the terms and conditions.
- Add your name, date of birth, and phone number.
- Move on to the next step and verify your account.
Games I’ve Played
Coolzino has thousands of games, including slots, game shows, and live dealer games. This is what I played:
- Burning Chilli X
- Live Blackjack
- Live Roulette
- Craps
- Live Poker
- MONOPOLY Live
- Crazy Time
Slots
I tried the popular Burning Chilli X with a standard 5×3 reel layout. It’s a well-balanced, engaging game with medium to high volatility and the opportunity for multipliers. If you land three or more scatter symbols, you land free spins, which increase your chances of winning.
If this slot game doesn’t work for you, there are many other slots in Coolzino, including games like Wild Tiger, Queen of Ice, and Dork Unit. You can try them out before registering by playing a demo version.
Live Dealer Games
Live dealer games give you the interactive experience of a traditional casino. I tried Blackjack, Live Roulette, Craps, and Live Poker and enjoyed the experience, albeit with some losses.
These games do not have demo versions. To play them, you must register and prove that you’re over 18.
Game Shows
Cooolzino’s Live section has several game shows, including classics like Crazy Time and MONOPOLY Live. The experience was solid, and there were no streaming issues. Other game shows, such as Crazy Coin Flip and Dead or Alive, are available for those who want to try something different.
Big names such as Evolution and Playtech provide most live games, so you don’t have to worry about safety or quality.
Coolzino Game Providers
The casino’s lineup of game providers is impressive, especially given the number of games this casino has. Names such as Yggdrasil, NetEnt, and Pragmatic Play promise an immersive experience, and the establishment ensures there are enough big names to guarantee fun and fair play. Of course, there are many other game providers available, but these are some that you can’t go wrong with.
Yggdrasil
As one of the top game providers in the industry, Yggdrasil creates popular slots such as Valley of the Gods, Golden Fish Tank, Cherry Pop, and Vikings Go Berserk. Yggdrasil games on Coolzino are a good place to start for those who are discovering slots.
Pragmatic Play
Pragmatic Play is known for its diverse game types. The studio creates everything from slots to live games. On Coolzino, you can enjoy games like The Dog House, Sweet Bonanza, Wolf Gold, Gates of Olympus, and Great Rhino Megaways.
NetEnt
Another top-notch game provider, NetEnt, ensures a safe but exciting gambling experience. It brought us classics like Starburst, Gonzo’s Quest, Dead and Alive, and jackpot slots (Divine Fortune and Mega Fortune).
Mobile Compatibility
The Coolzino app is a safer, more suitable smartphone option. A download link is located at the bottom of the website, which you can open on your mobile browser. Then, go to the right corner of the address bar and find the Install Coolzino App icon. It works on Android and iOS.
We recommend using the app on your smartphone or tablet, as it’s better suited to portable devices, and your experience will generally be smoother.
User Experience
Coolzino supports several currencies, including:
- Euro (EUR)
- Brazilian Real (BRL)
- Polish Zloty (PLN)
- Bitcoin (BTC)
- Canadian Dollar (CAD)
- Australian Dollar (AUD)
- Czech Koruna (CZK)
- New Zealand Dollar (NZD)
- South African Rand (ZAR)
The casino also supports eight languages, including:
- English
- German
- French
- Portuguese
- Polish
- Brazilian Portuguese
- Spanish
- Italian
As a new online casino, Coolzino has a sleek, simple design that isn’t too flashy. It’s easy to navigate with its sidebar on the left, which offers shortcuts to all the important features, such as missions, casino, sports betting, and customer support.
The casino aims to demonstrate trustworthiness rather than just promise it: “We could tell you about how trustworthy we are, that our reputation is spotless, that you and your assets are safe with us. Then again, trust is something earned. We must show ourselves worthy of your trust. And we will. The safety of our players is paramount.”
How Did I Deposit and Withdraw My Money?
I used Skrill to deposit money, as I prefer e-wallets in online casinos. However, it’s important to note that you must deposit and withdraw the money using the same method. You can wait up to five business days for a bank transfer, so I suggest an e-wallet.
There are other things you need to know. Coolzino’s minimum withdrawal is $74. I’m not thrilled about this, as many other casinos have lower withdrawal minimums.
Also, you can expect the casino to follow a KYC (Know Your Customer) procedure and ask for more information about you during the withdrawal. I shared my phone number attached to my Skrill account and sent other verification docs, and the site verified my withdrawal within 8 hours. This could have been faster, but it all worked out in the end.
Payment Method | Deposit Processing Times | Withdrawal Processing Times |
Visa / Mastercard | Typically instant; funds are available immediately. | Generally processed within 1–5 business days. |
Bitcoin / Litecoin | Usually processed within minutes, depending on network congestion. | Often completed within 0–24 hours. |
Skrill / Neteller | Instantaneous; funds are available immediately. | Typically processed within 0–24 hours. |
Customer Support
I’ll start with the negative here — there is no phone customer support. I prefer speaking to an actual person regardless of the service I use, as it gives me a better picture of what’s happening.
However, I received an instant response when I contacted customer support via chat, so I didn’t mind the lack of phone support.
It’s not very likely that you’ll need to use email, but in case you do, you can also expect a fast response, as they contacted me about verification methods within just ten minutes.
Customer Support Channel | Contact Details |
support@coolzino.com | |
Instant Chat | Live on the website |
Security and License
CasinoOnlineCA is always wary of unlicensed casinos, so I checked Coolzino’s licensing and ownership. The establishment is owned by Terdersoft B.V., which also owns Lazybar Casino, Felixspin, Savaspin, Romancasino, and Bdmbet.
It’s licensed and regulated by C.I.L. Curaçao Interactive Licensing N.V. and employs strict anti-money laundering practices.
It also includes responsible playing features such as self-exclusion.
The seasoned gamblers at CasinoOnlineCA say it’s a legitimate casino. Still, given the nature of gambling, I always advise our players to be cautious and never invest more than they can afford to lose.
Is Coolzino Worth It?
As someone who has tested countless casinos, I believe Coolzino is worth it unless you’re a highly casual player who spends very little in casinos, given its withdrawal minimum of $74.
The welcome bonus and gamified mission perks make the experience worth it. Another plus is the app, which is quick to download, install and use. It takes a second to set up, and you can delete your data later.
Finally, the variety of games lets you enjoy the casino for a long time without getting bored, as thousands of top-ranking games are available.